Deliver as 'One Arm'
Understand the connections and complexities beyond your function. Collaboration isn't always consensus.
Back to the universal principles
Calibration
Under, just right, over.
| Situation | Under | Just Right | Over |
|---|---|---|---|
| A decision that touches another team | Decides inside the function and tells the other team after it has shipped. | Learns how the decision lands on them, then makes the call without waiting for every vote. | Will not decide until every adjacent team has agreed, and the week is gone. |
| A dependency you do not own | Treats the other team's queue as none of your business until you are blocked. | Says what you need, what they are carrying, and a smaller slice that unblocks both sides. | Takes over their work so you do not have to depend on them. |
| A meeting of only your function | Solves a cross-team problem with the people who already share your view. | Brings in the person who will live with the result, hears them, and still leaves with a decision. | Invites so many functions that the meeting cannot decide anything. |
| Collaboration versus consensus | Equates disagreement with a failed collaboration and forces a watered-down middle. | Understands the other view, states the disagreement, and decides. | Calls a solo decision collaboration because you sent a note afterward. |
| Connections you have not mapped | Optimizes the function and is surprised by what breaks downstream. | Draws the two or three connections that matter for this decision and checks them. | Maps the whole company before a local call that only one other team feels. |
| Backing a cross-team call | Agrees in the meeting and undoes it back inside the function. | Carries the decision back, including the part your own team did not prefer. | Polices the other team all week to prove you are collaborating. |
Further reading
Sources and essays on this principle.
- Life at Arm
The published wording of this principle, under the 10x Mindset.
arm.com
- Arm Company
The mission and company context this principle is meant to serve.
arm.com
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